Mike Lent Joins Team as President of CJW
I am pleased to announce the addition of Mike Lent to our CJW team, effective January 29th, 2018. Mike will be joining as President of CJW, leading the organization, and will report to Scott Richardson. Steve Hastings new role will be to manage the AmRisc/ACIC books of business as well as oversee the liability and marine units of CJW, reporting to Mike.
Mike brings a demonstrated track record of success, previously serving in the capacity of Chief Claims Officer of two multi-line commercial insurers. Mike’s technical background in P&C claims, his leadership and management of both inside and outside claims team, a strong overall business acumen, a focus on system, and process enhancement with deep experience on client service and retention are an outstanding fit for his new role with CJW.
Mike began his claims career in 1988 as an adjuster trainee. Since that time, he has held positions of increasing responsibility. Included in this was a role managing a team of 195 professionals, both inside examiners and field adjusters. His most current position was Chief Claims Officer at Pennsylvania Lumbermens, reporting to the President. Mike’s career is filled with references around his servant leader style that has made each of the organizations he has managed significantly better.
The combination of Mike and Scott, who possesses deep operational and process experience plus has long standing relationships in the London/Excess & Surplus markets, and the executive leadership they bring to the table is a significant investment in the CJW business. The evolution of the business and the continued need to change require an even deeper investment to help set and drive strategy and tactics arounds staff development, processes, technology and data, bringing about a diverse set of solutions to our business and most importantly, our valued clients and their customers. The ability to leverage our long-time, in-house institutional knowledge and expertise and marry to the modern and future world is paramount. Mike will lead us in this endeavor, supported by the Scott, the CJW team and the unparalleled resources that Sedgwick offers.
President & Chief Operating Officer
Cramer, Johnson, Wiggins & Associates, Inc.
a Sedgwick company
1420 Edgewater Dr. | Orlando, FL 32804